Comprehensive software and hardware coverage
BTS Solutions offers comprehensive phone maintenance coverage that ensures your system will always stay up and running. In today's fast paced workplace your business cannot afford any down time and most businesses do not have the financial luxury to staff a telecom engineer onsite.
Our all-inclusive plan protects your system against software and hardware damage. As a local company we are proactive in offering an immediate response time by way of our dedicated team of service coordinators, customer service agents, and certified Avaya and Nortel Technicians.
BTS Solutions offers on-site replacement parts and scheduled maintenance cleaning to keep your system running at optimal conditions. All hardware is documented and covered under BTS ProActive maintenance coverage. We also have a live certified help desk on staff that can assist you with any current issues you may be experiencing.
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