Products > Avaya > Partner

Avaya Partner Phone System

Partner Advanced Communications System (ACS)

Avaya Partner Advanced Communications System (ACS) was developed to meet the small business needs for more powerful systems that are easy to use and upgrade.

In the past, the small business had to get a large phone system just to get the additional features that were provided with those larger systems; not anymore! The power and flexibility of the Partner ACS are enhanced by the ease with which customers can upgrade the system software as more features become available using optional state-of-the-art PCMCIA PC cards that slide into the main processor.

Avaya Partner ACS systems deliver reliable communications capability that you and your business will use long into the future. The Partner telephone system delivers the features you want and expect in a communications system. Use it with your choice of telephone sets made specifically for Partner communications systems and you'll have all the call controls you need. Partner ACS can also connect most business phones, modems, fax machines, credit card readers, and other communications equipment directly to the ACS, without any special adapters.


Avaya Maintenance: Phone System Support 

BTS Solutions provides a premier pro-active phone system support and maintenance services for the entire Avaya product line as well as the entire Nortel product line for your small, mid-sized and large organization needs.

If you are a current Avaya maintenance customer, we can help manage your account with Avaya to ensure all appropriate equipment is covered and that you have the best plan that is tailored to your business needs.

BTS offers a complete maintenance package on all the industry leading Avaya telephone system and all Nortel phone systems. Our maintenance plans include everything from hardware, software, programming changes, management of carrier issues, help desk support and on-site replacement parts to a guaranteed 4-hour response time for the Midwest.

BTS Maintenance includes the following

  • Guaranteed 4 Hour Response Time
  • All Hardware / Software Covered
  • Unlimited Free Help Desk Support
  • Programming Changes Included
  • All Labor Hours Included
  • Provide Additional Training
  • Spare Phone/Phones
  • Backup Battery / UPS
  • Management of Carrier Issues (AT&T, Comcast, etc.)


If you would like more information, please contact our sales department at 773-657-3414 or email your inquiries to


<   back to Avaya Products