Who We Are

BTS Solutions (formally Business Telephone Systems) was established in 1984 by former AT&T technicians who grew discontent by the amount of personalized customer service they were allowed to provide to their customers because of the corporate structure they were operating under. Initially established as a union low voltage cabling firm, BTS Solutions eventually expanded into a one stop shop for their clients' voice, data, and carrier needs. Through a consultative and analytical approach, our highly experienced team offers unique solutions. With an emphasis on matching the right solution with the desired needs of their customers, BTS solutions has garnered the respect of both their industry competitors and customers alike by maintaining an A+ rating with the BBB (Better Business Bureau) since 1984.


Our consultative approach seeks to improve your business synergy while finding you savings.

References


At BTS Solutions, our customers are Important to us, making excellent customer support and service is our number one priority. We are proud to say that we service a diverse client list who each have unique needs specific to their industry and line of business.


By having worked with every sort of business imaginable over the years, we are confident we have a unique solution for your current and future growth needs.

 

 

Our Mission


Responsive, Respectful, and Reliable are three pillars we pride ourselves on.


We aim to serve our clients by providing top quality service, customer support, application solution, and cutting edge technology all while being mindful and respectful of our clients' needs. We are dedicated to keeping you connected with your customers by maintaining an extensive inventory, an experienced and responsive help desk, and technical support 24/7. Our certified and experienced technicians offer the peace of mind and reliability that our customers seek when it comes to the telecom and IT infrastructure of their business.