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BCM 50 is an all-in-one, affordable platform for converged voice and data communications; ideal for small to medium businesses with 3 to 50 users. BCM 50 provides advanced capabilities such as robust telephony features, voice messaging and unified messaging, IP networking, Internet access, contact centers, mobility solutions and IP telephony.
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BCM 200 is an all-in-one platform for the converged business communication needs of small to mid-sized business sites with 20 - 30 users.
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BCM 400 is an all-in-one platform for the converged business communication needs of SMBs or branch offices with 30 – 200 users.
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BCM 450 is an all-in-one platform for the converged business communication needs of a medium to large-sized business sites with 30-250 users.
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Nortel Maintenance: Phone System Support
BTS Solutions provides a premier pro-active phone system support and maintenance services for the entire Nortel product line as well as the entire Avaya product line for your small, mid-sized and large organization needs.
If you are a current Nortel / Avaya maintenance customer, we can help manage your account with Avaya to ensure all appropriate equipment is covered and that you have the best plan that is tailored to your business needs.
BTS offers a complete maintenance package on all the industry leading Avaya telephone system and all Nortel phone systems. Our maintenance plans include everything from hardware, software, programming changes, management of carrier issues, help desk support and on-site replacement parts to a guaranteed 4-hour response time for the Midwest.
BTS Maintenance includes the following:
- Guaranteed 4 Hour Response Time
- All Hardware / Software Covered
- Unlimited Free Help Desk Support
- Programming Changes Included
- All Labor Hours Included
- Provide Additional Training
- Spare Phone/Phones
- Backup Battery / UPS
- Management of Carrier Issues (AT&T, Comcast, etc.)
If you would like more information, please contact our sales department at 773-657-3414 or email your inquiries to sales@midwestbts.com