Riser Management

Cabling, Circuits, New Voice and Data Service

Why Riser Management?

Building owners and managers must provide an advanced and reliable telecommunications and data infrastructure in their structures to attract and keep high-value tenants.  Hiring a riser management company ensures the security of the telecommunications closets are maintained by only the hired contractor.  In the event that there is a service issue, building managers have one number to contact in order to have the interrupted service restored immediately. 

Highlights

  • Monitor access to all riser spaces
  • Dedicated, experienced, Union technicians with a full complement of testing tools
  • Maintain database of building infrastructure and pathways
  • Riser condition reporting, maintenance, and documentation
  • Monitor the penetration points of all telecom services to insure all structural and aesthetic issues are considered
  • Establish a detailed list of procedures that define the tenants, providers, and building managers responsibilities.  These responsibilities range from installation of new circuits to handling emergency outages.

Advantages

  • Advise tenants on options for their voice and data solutions
  • Provide for the installation and maintenance of a structure’s core distribution cable system
  • Provide service response within 24 to 48 hours and emergency service with four (4) hours
  • Provide design and engineer support to new service providers and tenants
  • Advise on locations for Central Equipment locations within a structure

Capabilities

  • Present valuable engineering services to owners as cost effective solutions to their specific needs
  • Install, test, and certify all aspects of new or renovated low voltage projects
  • Develop and maintain customer relationships with an emphasis on service
  • Technicians certified on all Nortel’s Norstar & BCM equipment as well as all Avaya systems

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